Privacy policy

Last Updated: 17 July 2026

At Bioventra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you use our website or purchase our products.

Information We Collect

We may collect:

Full name
Email address
Telephone number
Billing address
Delivery address
Payment information (securely processed through trusted payment providers)
Order history
IP address
Browser and device information

How We Use Your Information

We use your information to:

Process and fulfil orders
Arrange shipping and delivery
Provide customer support
Send order confirmations and delivery updates
Prevent fraudulent activity
Improve our website and services
Meet legal obligations

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and analyse website performance.

You may disable cookies through your browser settings.

Data Security

We use appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss or misuse.

Third-Party Services

We may share limited information with trusted third parties including:

Payment processors
Shipping companies
Fraud prevention providers
Analytics providers
Customer support services

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion where legally applicable
Object to certain processing activities

Contact

Bioventra
92 Wigmore Street
London W1U 3RD
United Kingdom