Shipping policy

Last Updated: 17 July 2026

Thank you for shopping with Bioventra.

Order Processing

• Handling Time: 2 business days
• Orders are processed Monday to Friday, excluding UK public holidays.

Delivery

Estimated delivery time is 3–5 business days after dispatch.

Delivery times may vary because of courier operations, weather conditions or seasonal demand.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Delivery Address

Please ensure your shipping address is accurate before completing your order.

Bioventra is not responsible for delays caused by incorrect delivery information.

Lost or Damaged Parcels

If your parcel is delayed, lost or arrives damaged, please contact our customer support team.